Your Privacy And The Provision Of Credit
Razorbay Pty Ltd t/as Razor Money Australian Credit Licence No. 411014
There are 4 SECTIONS included in this form are part of a credit application and loan suitability assessment process and may also apply to the consequent loan administration and/or collection facilitation.
Please read each Section carefully.
SECTION 1
Privacy Consent Agreement
By consenting to this section you consent to Razor Money and other entities, as listed below, collecting, holding, using and disclosing personal identification and credit information about you. If you do not provide us with this consent we will be unable to provide you with a loan. For more detail, read the company’s Credit Information (Privacy) Management Policy available on our website at www razormoney.com.au or, on request, via printed copy. This policy contains detailed information concerning the company’s management and use of your information.
The Commonwealth Privacy Act 1988, as amended, the Commonwealth Privacy Regulations 2013, and the Credit Reporting Privacy Code 2014 empower and regulate Razor Money in accordance with the following. Use of your Information – Australian Privacy Principle 6 In accordance with Sections 21G, 21H, 21J and 21 M of the Privacy Act, Razor Money and holds your personal identification and credit information only for the following purposes:
- to verify your identity and other information provided;
- to assess any application you make for funds;
- to assess your financial circumstances;
- to help us process your application for funds in an efficient manner ;
- to avoid the chance you may default on your payment obligations;
- to notify you of a default;
- to notify other credit providers of a default;
- to facilitate the collection of overdue payments; and
- efficiently manage and administer the loans and any services we provide to you.
This information can include any information about your credit worthiness, credit standing, credit history, or credit capacity , that you, other credit providers and credit reporting bodies and their authorised agents are allowed to provide to Razor Money under the Privacy Act and/or Credit Reporting Privacy Code. It may also include information provided by referees, relatives, real estate agents and employers listed on your loan application.
By agreeing to this Section, you authorise Razor Money to contact your bank, real estate agent, landlord, payroll officer and employer (past and present), plus referees and third parties listed in the credit application /assessment form, to provide any and all permitted relevant information they may have regarding you, including tenancy or employment history and bank account and other financial details.
Razor Money may ask you for documents, including one or more of the following:
- 90 days of bank statements, to date of application;
- driver’s licence;
- Centrelink income statements;
- employment payslips;
- bills and invoices, showing current address and payment information;
- bank cards;
- passport;
- birth certificate;
- proof of age cards; and the like.
This information is only accessed, as required, by Razor Money’s employees, representatives, professional advisers, contractors and other service providers, and associated offices and companies including, but not limited to other Razor Money offices to facilitate the above purposes. Razor Money will not sell, rent or trade your personal information.
Razor Money reasonably assumes that any referral to third
parties that you may nominate, in order that Razor Money
may obtain or verify your personal and other information,
will have been with the agreement and knowledge of the
third parties involved and that you will have made them
aware of the purposes and use of such information, prior
to Razor Money contacting them.
Information
disclosure to a credit reporting body In accordance with
Section 21D of the Privacy Act, Razor Money has chosen to
continue with the lawful negative credit reporting
(privacy) regime. By consenting to this section, you
specifically agree that the company may provide
information to Veda Advantage, or Dun and Bradstreet,
being Credit reporting bodies we may deal from time to
time. This disclosure will be for the following purposes
only:
- to obtain identity verification information;
- to obtain a consumer credit report about you, and/or
- to allow the credit reporting body to create or maintain a credit information file, containing information about you.
Your identity verification
Razor Money may verify
your identity by attempting to match information you have
provided with that held by a verification company and/or a
credit reporting body. This task may involve the
disclosure of your name, date of birth and address, to
verify whether or not the personal identity information
you have provided to Razor Money matches information held
by that third party.
If we are unable to verify your identity by the above
means, the company will inform you, so that you might
contact the verification company or credit reporting body
to update your information they hold, or you may ask Razor
Money to attempt to verify your identity by alternate
means. Information disclosed to one or more credit
reporting bodies
The information disclosed to the
credit reporting body is limited to (if applicable):
- identity particulars – your name, sex, address (and previous two addresses), date of birth, name of employer and driver’s licence number;
- your application for funds – the fact that you have applied for funds and the amount;
- the fact that Razor Money is a current credit provider to you;
- the fact that your loan has incurred overdue account status;
- the fact that your loan has incurred default status; and information that, in the reasonable opinion of Razor Money, you have committed a serious credit infringement (i.e. you have been fraudulent, or indicated an unwillingness to repay your loan).
Information disclosure to other entities
Under Part
111A of the Privacy Act, Razor Money may disclose your
personal information to:
- other credit providers;
- our external service providers and their agents who provide business services to us, on a confidential basis, only for the purpose of our business – the Credit and Investments Ombudsman Ltd (CIO), to which a complaint relating to a particular service we provide to you can be referred. Ph: 1800 138 422, Postal Address: PO Box A252, Sydney South, NSW 1235, Email: info@cio.com.au, or via the website at www.cio.com.au or Financial Ombudsman Service Australia (FOS), to which a complaint relating to a particular service we provide to you can be referred. Ph: 03 9613 7366, Postal Address GPO Box 3, Melbourne VIC 3001, Email: info@fos.org.au, or via the website at www.fos.com.au ;
- any court or tribunal as may be required by law.
Razor Money may provide limited permitted information to
real estate agents, employers, referees and other third
party entities that you may have listed in the
application/assessment form associated with your
application for a loan, for identity and /or credit
information verification purposes.
The names and
contact details of the other credit providers with whom we
have shared information, if any, will be provided on
request, as they vary from time to time and for the
particular consumer.
Period to which this
understanding applies
The information may collected
or disclosed before, during, or after the term of the
provision of funds.
Information disclosure in the
event of a default of your payment obligations
In the
event of the creation of an overdue account and /or
default of the payment conditions entered into in with
Razor Money , any information you have provided may be
made available to personnel employed by solicitors and /or
debt collection agencies authorised by Razor Money to
assist in the process of recovery of the funds advanced,
plus all associated fees and charges (if any) and all
relevant legal and reasonable administrative costs
incurred.
Access to your personal information.
You may access
your personal identification and credit information and
request changes where relevant. You can apply to Razor
Money to obtain access to your personal information by
contacting the Privacy Compliance Manager on 0892740833 ,
or email info@razormoney.com.au.
You can also apply to access the personal information the respective credit reporting body holds about you. Contact detail:
Veda Advantage:
www.Veda.com.au
Dun & Bradstreet:
www.dnb.com.au
T:
1300762207
T:
1300734806
E:
pac.austral@dnb.com.au
Concerns and complaints
If you have any privacy
management concerns during the application process and /or
loan term, please contact Razor Money Privacy Compliance
Manager. You also have a right to ask the relevant credit
reporting body not to use your information for
pre-screening credit offers and/or not to use your
information, if you believe that you have been a victim of
fraud.
Commercial credit Information.
In order to assess an
application for commercial funds, Razor Money may obtain a
report containing information about your commercial credit
activities and/or credit worthiness from a credit
reporting body. To the extent that any of this information
could be regarded as personal, the provisions outlined in
this section, in regard to personal information, apply.
SECTION 2
Information Disclosure and
Communications Under the SPAM Act 2003
You are informed that Section 16 of the Spam Act provides
that Razor Money cannot communicate with you via a
“commercial electronic message” (email, fax, SMS) without
your consent. As you would expect, for speed and
convenience, where possible and with your permission,
Razor Money would prefer to communicate with you using
such electronic means. Without your permission, written
communications will have to be conveyed by Australia Post.
SECTION 3
The Electronic Transactions Act 1999
You are informed that the Electronic Transactions Act
requires that, before Razor Money can communicate with you
electronically (email, fax, SMS), you also have to give
permission under that Act Razor Money to communicate with
you in that way.
We seek your
permission to:
- electronically format and send you the information that we are obliged to provide under the National Consumer Credit Protection Act 2009 and associated Regulations;
-
send you electronic messages, rather than providing
paper copies. You are informed that, in giving this
permission, you are agreeing to:
(a) use the relevant computer programs and have sufficient internet capacity to interact with Razor Money’ system ;
(b) regularly check your email Inbox and/or fax machine and/or SMS Inbox;
(c) notify Razor Money of any changes to your electronic addresses, and absolve Razor Money from any liability if you fail to do so.
We remind you that you can withdraw your permission for the above at any time, provided you give Razor Money 24 hours’ notice, confirming your current address and contact details.
SECTION 4
Information Disclosure Under the
Commonwealth Anti-Money Laundering and Counter-Terrorism
Legislation
You are informed that, under the Anti-Money Laundering
and Counter-Terrorism Financing Act 2006 (AML/CTF Act),
there are provisions for the use of credit reporting
information to assist in identity verification. By
consenting to this section, you attest that Razor Money
has informed you of the following statutory provisions.
Under Section 35A(1), this can include the electronic provision of your name and /or address and/or date of birth, as you may have provided to us, to a credit reporting body. This information can and frequently has to be provided to credit reporting bodies by Razor Money for a matching process entailing comparison with personal information about you they already have on their files.
If there is no satisfactory match found and/or the level of verification which we must seek, as part of both our AML /CTF responsibilities and our mandatory credit unsuitability /suitability assessment process under the National Consumer Credit Protection Act 2009 and associated Regulations, is not achieved, we must give you the opportunity to verify your identity by alternative means.
In these circumstances, if you choose not to attempt to verify your identity by contacting the credit reporting body yourself, or by alternative means, or your contact with the credit reporting body is unsuccessful, or we determine that the alternative has failed to provide adequate identity verification, we cannot give you a loan. To do so would threaten our Australian Credit Licence.
Please note that we have to keep a record for 7 years, regarding which credit reporting body we contacted, the personal information we provided and the assessment with which we were supplied.